This Little-Known Trader Joe’s Policy Will Change How You Shop

There are many reasons to love Trader Joe’s—for its approachable vibe, friendly staff members, affordable prices, innovative and delicious products, and even the hidden surprises for kids in store. I’ve definitely spent a good amount of time shopping around to see what items catch my eye, and for the most part, I’m usually quite satisfied with my new finds and purchases. 

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However, at times I’ve purchased things that just weren’t to my taste, and while it isn’t a big deal, it’s not ideal (it is worth mentioning that Trader Joe’s has a generous return policy for a full or partial refund). But don’t worry, they’ve got you! 

“The store understands that trying out new and unique items can be important for customers to make informed decisions,” says registered dietitian Trista Best, MPH, RD, LD. Sure, Trader Joe’s usually has a few products available for customers to sample, which can rotate daily, and can include various food and beverage items, such as snacks, soups, cheeses, dips, desserts and more. 

But, did you also know that Trader Joe’s takes personal requests from customers to try any items in the store that interest them, so they can make sure they enjoy them before buying and checking out? 

Trader Joe's Sampling Policy

“Some Trader Joe's locations may have a self-service model, where customers can help themselves to sample cups and utensils to try out the displayed products,” Best notes. However, not all locations have this feature. For instance, the local Trader Joe’s that I go to does not. In this case, all you need to do is ask!

Plus, you’re allowed to try products without the need to purchase afterwards. “The purpose of the taste testing is to allow customers to experience the flavors and quality of certain products before purchasing, and there is typically no requirement to make a purchase after sampling,” Best adds. There’s no limit as to how many items you can sample per visit, either.

My Experience With Sampling at Trader Joe’s

I decided to test out this try-before-you-buy policy and asked to sample Trader Joe’s Spinach & Kale Greek Yogurt Dip. At first, I was a little shy and nervous to ask (to be honest), but once I did, my anxiety quickly dissipated, as the staff member was super friendly and accommodating, and he made it seem like no big deal and typical.

I started off by asking if I could sample something that’d be easy for them to open and serve me. The kind employee said it was completely my decision, and I could try absolutely anything in the store. And so, feeling more comfortable and open, I asked to try a sample of that dip I’d wanted to buy for a while.

He grabbed a fresh container of the dip right off the shelf to open and serve. The portion was very generous and came in a plastic cup with a spoon. This approach stood out to me as being extremely accommodating and surpassed my expectations.

I didn’t try any other products during my visit (I was in a rush and didn’t want to seem too demanding). However, the employee left me with my sample cup by telling me to come find him if I wanted to try anything else. I got the clear impression that they’re definitely understanding of multiple sample requests, and I’m sure they’re used to it!

Still, it’s best to not take advantage of this generous policy. “Trader Joe's aims to create a friendly and enjoyable shopping experience, and tasting the samples is part of that experience—just be mindful of other shoppers who may also want to try the samples, and approach…with consideration and respect,” Best says. And, of course, I concur.